Collection Agency

To help you achieve the best results in assisting borrowers with their repayment issues, we provide our ECMC collection agency partners secure online tools and process information.

  • Processing Tools
    Through our password-protected systems, you can access borrower account information, view images of documents tied to borrower accounts, and retrieve reports on your account activity.
  • Administrative Wage Garnishment (AWG)
    ECMC provides independent AWG hearings for collection agencies nationwide. To learn more about this service, contact an ECMC representative at 804.267.7107.

    Current AWG customers can read more about hearing services and procedures, and access hearing tracking reports on this site.