Options to contact us regarding loans in default
If ECMC is the holder of your defaulted student loan, select one of the options below to contact us.Option 1
- Does account number begin with an “E”?
- Were you previously working with CSAC or EdFund?
If you answered, “yes” or "unsure" to either question, use the following contact information.
Call us
1-855-810-4922
Send via U.S. mail
ECMC
Attn: Collections
PO Box 419045
Rancho Cordova, CA 95741-9045
Make a payment/Arrange to pay
www.ecmc.org/myaccount
Option 2
All others, use the following contact information.
Call us
1-855-810-4921
Send via U.S. mail
ECMC
PO Box 75906
St. Paul, MN 55175
View your account history and status
https://www.ecmc.org/register/Login.do
