Lender/Servicer

ECMC works to build strong relationships with our lender partners as together we serve schools and their students. Learn more about how our products, services, and training opportunities can assist you in providing your customers high quality processes and support.

  • Processing tools
    Manage your loan processing online in real time with ECMC's processing tools.
  • Repurchase tool
    Manage the repurchase process with convenience by using our online records retrieval.
  • Financial literacy
    Give students resources that will help guide them toward a future of informed financial decisions through our Financial Awareness Basics (FAB) program. Learn about customized program materials and presentations available to schools and lenders.
  • Default prevention
    ECMC provides borrowers with effective counseling and communications regarding student loan repayment, delinquency, and more.
  • Training
    Train at your convenience using ECMC's training resources including Webinars and recorded past presentations, courses, individualized training sessions, and special training events and workshops.
  • Products and services
    Learn about our flexible service options and read about our most current processing and service updates.
  • Forms
    View and print forms directly from our Web site or request forms using our online ordering service.
  • Claim filing
    Download claim reimbursement forms directly from our Web site.
  • Common Manual
    Read the latest Common Manual information and policy updates on the Common Manual's Web site.
  • Contact directory
    To learn more about working with ECMC, our products, and our services contact us today.