For over 20 years, ECMC has provided AWG hearing services for other guarantors and their contracted collection agencies.
When a guarantor initiates the AWG process (either on its own or through a collection agency acting on its behalf), federal regulations require that the borrower be provided an option to request a hearing to object to the wage garnishment. If the borrower requests a hearing, it must be performed by an independent party.
ECMC's professional staff—experienced and with in-depth knowledge of federal student loan programs—provide agencies and borrowers a fair hearing conducted by an impartial hearing officer. The hearing officer reviews each hearing request thoroughly and provides the agency and the borrower a final decision regarding the AWG order.
What to expect when using ECMC for AWG hearing services: