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Solutions Clients and Testimonials

Explore the schools we work with and read what our school and student customers have to say about us.

“I have been struggling for the past 1 1/2 years or so to try to resolve this issue; however, there has been no progression in resolution. After working with Trisha, I feel like this is not going to fall through the cracks again and again. She will make sure all parties involved (servicers) and we will finally get to a resolution…I have all the tools needed to be successful this time.”
Counseled borrower
“[She was] very helpful and made me feel comfortable and aware that they could help any time in the future if I ever had concerns or questions.”
Arthur Lopez, Director Financial Aid, Victor Valley Community College
“Not only did Ashley-Beth help me with all of my questions, she actually knew to ask questions that I didn't realize I needed answered. I am extremely satisfied and actually grateful for her help.”
Counseled borrower
“LoanTracker has provided me with the perfect platform to control and track our cohort default rates with real-time results. There are great features and the interface is uncomplicated and simple to customize. Support has been irreplaceable and I am truly satisfied with the web-based software results. ”
Tangene Umstead, Analyst, Compliance and Default Prevention, American Public University System
“Qao was a true advocate for my needs. She deserves a promotion; seriously, she should be a trainer as she puts a face on your organization of a company that is professional and truly cares.”
Counseled borrower
“We chose Solutions at ECMC for several reasons: years and depth of experience, use of several different skip tracing software, an outstanding internet site…and innovative ideas on contacting very delinquent borrowers.”
Pueblo Community College
“Jose was very knowledgeable and helpful. He gave me more information on how to manage, and what to do about my student loans, than the school I was attending. Thank you, Jose.”
Counseled borrower
“Thank you for all your help this morning. You really helped me identify the need and necessary action steps to continue moving forward.”
Heather P.
“The ECMC representative was very helpful and gave informative information that saved me a lot of headache in the future. Thank you for the excellent customer service!”
Counseled borrower
“ECMC began working our 2011 cohort in January 2013, which left them only 9 months to impact our default rate...for the first time in years, we feel our cohort default rate is headed in the right direction and our borrowers are being served by a conscientious team of professionals.”
Shannon Sheaff, Director of Financial Aid, Mohave Community College
“Definitely had more information provided than what I asked for, but it was information I will use in the future! Very thorough. Don't find that level of service anymore.”
Counseled borrower
“Kegan was absolutely helpful, and was able to work with me in such a time crunch and provide amazing service! Absolutely great service…will definitely recommend ECMC to anyone I know that is currently in need of help with school loans.”
Counseled borrower
“I was so stressed and overwhelmed when I called in. I was put right at ease and walked through every step of putting my loans on hold while I worked on an IDR. My employment has special challenges and these questions were also answered. I got off the phone feeling so much better. Thank you so much.”
Counseled borrower
“ECMC’s LoanTracker has helped us take control of our rising cohort default rates. Since using this product, our default rates have decreased an average of 46%!…It is extremely user-friendly, and the staff at Solutions at ECMC is helpful and responsive.”
Stacy Smith, Loan Resource Manager, Santa Barbara Business College
“Kou was so helpful and respectful. I prefer going to him as he knows my situation. I'm sure your other representatives are just as kind and respectful, but Kou is it for me.”
Counseled borrower
“What a helpful resource! At a very challenging time in my life, Lexi called and skillfully helped me to navigate my challenges with my student loan. She was professional, personable and gracious. Lexi supported me in reaching out to the loan servicer as well as the organization working on the discharge of my loan to verify that they had received my paperwork.”
Counseled borrower

Solutions Clients Map


  • University of Alaska Fairbanks


  • Allen School - Phoenix
  • Grand Canyon University
  • Mohave Community College
  • Pueblo CommunityCollege


  • American River College
  • Antelope Valley College
  • Bakersfield College
  • Berkeley City College (Peralta CC District)
  • Butte College
  • California Aeronautical University
  • California State University-San Bernardino
  • Career Care Institute
  • Citrus College
  • Coastline Community College
  • College of Alameda
  • College of Marin
  • College of the Siskiyous
  • Copper Mountain College
  • Cosumnes River College
  • Crimson Technical College
  • CSU Polytechnic Pomona
  • Cypress College
  • De Anza College
  • El Camino College
  • Federico Beauty Institute
  • Folsom Lake College
  • Fullerton College
  • Glendale Community College
  • Golden West College
  • International School of Beauty
  • Laney College
  • Lassen Community College
  • Laurus College
  • Long Beach City College
  • Los Angeles City College
  • Los Angeles Trade Technical College
  • Medical Career College
  • Mendocino College
  • Merritt College
  • Mt San Jacinto Community College
  • New York Film Academy
  • Orange Coast College
  • Otis College of Art and Design
  • Pasadena City College
  • Rio Hondo College
  • Sacramento City College
  • Saint Mary's of California
  • San Diego City College
  • San Diego Mesa College
  • Santiago Canyon College
  • Shasta College
  • Sierra College
  • Solano Community College
  • South Coast College
  • Southern California University of Health Sciences
  • Victor Valley College
  • West Hills College-Coalinga
  • Woodbury University


  • Adams State University
  • Colorado Media School
  • Colorado Northwestern Community College
  • Community College of Denver
  • Lamar Community College
  • M&S Media
  • Morgan Community College
  • Northeastern Junior College
  • Otero Junior College
  • Pueblo Community College
  • Red Rocks Community College
  • Trinidad State Junior College


  • American Institute
  • Asnuntuck Community College
  • Capital Community College
  • Charter Oak State College
  • Eastern Connecticut State University
  • Gateway Community College
  • Housatonic Community College
  • Manchester Community College
  • Middlesex Community College
  • Naugatuck Valley Community College
  • Norwalk Community College
  • Quinebaug Valley Community College
  • Southern Connecticut State University
  • Three Rivers Community College
  • Tunxis Community College
  • University of New Haven
  • Western Connecticut State University


  • Delaware State University


  • Altierus Career College - Tampa
  • American Institute
  • Ave Maria University
  • Broward College
  • Florida Agricultural and Mechanical University (FAMU)
  • International Training Careers
  • M&S Media
  • Miami Media School
  • National Aviation Academy of Tampa Bay
  • Schiller International University
  • The University of Tampa


  • Altierus Career College - Norcross
  • Luther Rice College & Seminary


  • College of Western Idaho
  • Lewis-Clark State College


  • CCC Harold Washington Collge (City Colleges - Chicago)
  • CCC Harry S Truman College (City Colleges - Chicago)
  • CCC Kennedy-King College (City Colleges - Chicago)
  • CCC Malcolm X College (City Colleges - Chicago)
  • CCC Olive-Harvey College (City Colleges - Chicago)
  • CCC Richard J Daley College (City Colleges - Chicago)
  • CCC Wilbur Wright College (City Colleges - Chicago)
  • Columbia College Chicago
  • Illinois Media School
  • M&S Media
  • Oakton Community College
  • Triton College


  • Dodge City Community College
  • Emporia State University
  • Neosho County Community College


  • American International College
  • Bard College at Simon's Rock
  • Berklee College
  • Lasell College
  • Massachusetts Bay Community College
  • National Aviation Academy of New England
  • Quincy College
  • Wentworth Institute of Technology

Washington DC/Maryland

  • Bowie State University
  • Coppin State University
  • Harford Community College
  • Howard CC
  • Strayer University
  • Trinity Washington University
  • University of the District of Columbia
  • Washington Adventist University


  • American International College
  • Beal University
  • Central Maine Community College
  • Eastern Maine Community College
  • Kennebec Valley Community College
  • Northern Maine Community College
  • Southeastern Technical Institute
  • Southern Maine Community College
  • Thomas College
  • University of Southern Maine
  • University of Maine - Augusta
  • University of Maine - Farmington
  • University of Maine - Fort Kent
  • University of Maine - Machias
  • University of Maine - Orono
  • University of Maine - Presque Isle
  • Washington County Community College
  • York County Community College


  • Albion College


  • Rasmussen University

North Carolina

  • Bennett College
  • Elizabeth City State University
  • Fayetteville Technical Community College
  • Guilford Technical Community College
  • Halifax Community College
  • Johnson C Smith University
  • Livingstone College
  • Louisburg College
  • Montreat College
  • North Carolina A & T State University
  • North Carolina Wesleyan College
  • Roanoke-Chowan Community College
  • Saint Augustine's University
  • University of Mount Olive
  • University of UNC at Pembroke
  • Shaw University
  • William Peace University
  • William Peace University
  • Winston-Salem State University

New Hampshire

  • Saint Anselm College

New Jersey

  • American Institute
  • Mercer County Community College

New Mexico

  • Clovis Community College
  • Mesalands Community College
  • New Mexico State University


  • Prospect Education
  • Nevada State College

New York

  • Allen School
  • Bard College
  • Berkeley College
  • Clarkson Univ
  • CUNY Queensborough Community College
  • Fashion Institute of Technology
  • Five Towns College
  • LIM College
  • Mandl School-The College of Allied Health
  • New York Conservatory for Dramatic Arts
  • New York Film Academy
  • Saint Joseph's College
  • School of Visual Arts
  • SUNY Empire State College


  • Hondros College
  • M&S Media
  • Ohio Media School


  • Community Care College
  • Mid-American Christian University


  • Albion College
  • Altierus Career College - Tigard
  • Central Oregon Community College
  • Columbia Gorge Community College
  • Klamath Community College
  • Mt. Hood Community College
  • Pacific Northwest College of Art (PCNA)
  • Southwestern Oregon Community College
  • Umpqua Community College


  • Eastern University
  • Lehigh Carbon Community College
  • Pittsburgh Technical College

South Carolina

  • Allen University
  • Benedict College
  • Clinton College
  • Denmark Technical College
  • Voorhees College


  • Fisk University
  • Lance College


  • Altierus Career College - Bissonnet
  • Center for Advanced Legal Studies
  • Dallas Christian College
  • Hallmark Institute of Technology
  • International Business College
  • University of the Incarnate Word
  • Western Technical College


  • Bluefield College
  • Blue Ridge Community College
  • Central Virginia Community College
  • College of William and Mary School of Law
  • Dabney S Lancaster Community College
  • Danville Community College
  • Eastern Shore Community College
  • ECPI
  • Ferrum College
  • Germanna Community College
  • Hampton University
  • J. Sargeant Reynolds Community College
  • John Tyler Community College
  • Lord Fairfax Community College
  • Norfolk State University
  • Paul D Camp Community College
  • Piedmont Virginia Community College
  • Radford University
  • Richard Bland College of William and Mary
  • Southside Virginia Community College
  • Southwest Virginia Community College
  • Thomas Nelson Community College
  • Tidewater Community College
  • VCU Health Sciences
  • Virginia Highlands Community College
  • Virginia State University
  • Virginia University of Lynchburg
  • Virginia Western Community College
  • Wytheville Community College


  • Columbia Basin
  • Clover Park Technical College
  • Lower Columbia College
  • Peninsula College
  • Pierce College District-Steilacoom
  • Spokane Community College
  • Spokane Falls Community College
  • South Puget Sound
  • Tacoma Community College

West Virginia

  • American Public University System (APUS)